United Supermarkets Completes Chain-Wide StoreNext POS Conversion
47-store Rollout Completed in Six Months by CRS

 

PLANO, Texas – June 4, 2008 – United Supermarkets has completed a 47-store rollout of StoreNext’s ISS45 point-of-sale (POS) system in six months, an “unheard of” timeframe, according to the Lubbock, Texas independent grocer. The project was managed by StoreNext Retail Technologies’ dealer Cash Register Services, Inc. (CRS Texas). StoreNext is a subsidiary of Retalix Ltd. (NASDAQ: RTLX).

Wrapped up in March, the implementation throughout the independent chain’s stores in West and North Texas stores began in October 2007 and included development of 16 separate interfaces and integration to the grocer’s Web site, back office and accounting systems.

“The story here is an ‘unheard of’ project completion time,” said Chris St. Clair, CIO of United Supermarkets. “We piloted the initial store on October 31 – and through the height of the holiday season – finished the first 15 sites by the end of the year. The response and service of the CRS team and StoreNext has been outstanding.”

The remaining stores were finished after the New Year, according to St. Clair. He said that United switched to StoreNext’s ISS45 to replace a legacy system that had outlived its time.

“We needed a better solution on many fronts,” explained St. Clair. “We wanted to accomplish several objectives and StoreNext’s ISS45 POS was the best solution to address our needs.” St. Clair said that some of ISS45’s key features and benefits that are being leveraged at United’s three formats include:

  • Sophisticated electronic payments capabilities, including credit-to-debit conversion, auto tender resolution, gift cards, Blackhawk and signature capture from ISS45’s tight integration with software from MTXEPS, Inc.
  • A powerful transaction-processing architecture that translates to speed and efficiency at the POS, providing a “friendlier guest experience.”
  • Store-branded messaging and promotional offers for guests at the checkout lane using dual, touch-screen terminal displays.
  • Guests receive faster checkout and shorter queues due to higher performance across the board for both scanned and non-scanned items.
  • Clerks and guests can display receipts electronically and dynamically scroll the receipt, resulting in fewer transaction errors.

“United Supermarkets has long been known for its commitment to outstanding guest service and we’re pleased to see that StoreNext technology – in tandem with our CRS partnership – is helping them continue to deliver on that vision,” said Ray Carlin, president and CEO of StoreNext.

ISS45 POS provides a customizable range of capabilities and built-in local tailoring to meet the specific needs of today's service-oriented, cost-conscious independent and regional chains. The solution’s system-based architecture is designed to provide extraordinary reliability, and is one of StoreNext’s two POS software platforms designed exclusively for independent grocers.

 

About United Supermarkets

United Supermarkets, LLC is a Texas-based, family-owned grocery chain with stores in 27 markets across north and west Texas. A self-distributing company with its headquarters and distribution center in Lubbock, United currently operates 47 stores under three distinct formats: United Supermarkets, Market Street and Amigos United.

Now in its 92nd year of operation, the company has been named one of the "Best Companies to Work for in Texas" the past three years.

 

About Cash Register Services

Cash Register Services has provided services and solutions for the retail industry since 1978. CRS’ dedication to service after the sale is a refreshing reminder of its commitment to our customers. As a result, CRS has become an industry leader in Texas, Oklahoma and New Mexico, offering innovations with new and useful technologies that are changing the face of grocery retail. CRS provides solutions in cooperation with the Texas Department of Health, the New Mexico Department of Health,and the Food and Nutrition Services branch of the USDA.

For more information, visit www.CRSTX.com.